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Art of constructive confrontation: how to achieve more accountability with less conflict.

By: Hoover, John.
Contributor(s): DiSilvestro, Roger P.
Material type: TextTextPublisher: New Delhi; John Wiley & Sons, 2006Description: 270p.ISBN: 9788126506538.Subject(s): Communication in personal management | Interpersonal confrontation | Conflict managementDDC classification: 658.3.108.2 HOO/A Summary: There's no magic formula for building a successful enterprise, large or small. If you're in the business of making a profit, you're in the business of building people. First you build your people. After that, your people produce the profit. The Art of Constructive Confrontation is an easy-to-follow, systematic process that makes sure you don't get those things backwards. Constructive confrontation is the closest thing you'll ever find to hold people accountable for what they do, while at the same time reducing the conflicts that get in the way of productivity and, ultimately, profits.
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658.3.108.2 HOO/A (Browse shelf) Available Gifted by John Wiley & Sons. G1454

There's no magic formula for building a successful enterprise, large or small. If you're in the business of making a profit, you're in the business of building people. First you build your people. After that, your people produce the profit. The Art of Constructive Confrontation is an easy-to-follow, systematic process that makes sure you don't get those things backwards. Constructive confrontation is the closest thing you'll ever find to hold people accountable for what they do, while at the same time reducing the conflicts that get in the way of productivity and, ultimately, profits.

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