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Design and management of service processes

By: Ramaswamy, Rohit.
Contributor(s): .
Material type: TextTextSeries: .Publisher: USA Addison-wesley 1996Edition: .Description: 424.ISBN: 0201633833.Subject(s): MARKETING MANAGEMENT--CUSTOMER SERVICESUDC classification: 658.8 RAM
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Item type Current location Call number Status Date due Barcode
Books Books Main Library
(First Floor, Rack No.33)
658.8 RAM (Browse shelf) Available 8117

Vendor: Standard Book Co. 139 2000-06-06 27005 2000-06-17 A MANAGEMENT Currency: USD 24.72 Req by: Dr.A.H. Kalro

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