TY - BOOK AU - Zoltners, Andris A AU - Sinha, Prabhakant AU - Lorimer, Sally E. TI - Sales force design for strategic advantage SN - 9781349508495 U1 - 658.811 ZOL/S PY - 2004/// CY - Hampshire PB - Palgrave Macmillan N1 - Sales management; Sales personnel; Strategic planning N2 - This book focuses upon the role of the sales force in today's changing world and how to design a sales force for strategic advantage. It includes sections on how to assess the current sales force design and how to implement change and covers customer segmentation, market strategy, structuring and sizing, alignment, metrics and managing change ER -