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Trust: creating the foundation for entrepreneurship in developing countries
by Khanna, Tarun. Publisher: California; Berrett-Koehler Publisher, 2018Availability: Items available for loan:
[Call number: 658.3.086 KHA/T]
(1).
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Amazon management system
by Ram Charan. Publisher: New Delhi; Wiley, 2020Availability: No items available Pending hold (1).
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Scaling up excellence: getting to more without settling for less
by Sutton, Robert I | Rao, Hayagreeva. Material type:  Text; Format:
print
; Literary form:
Not fiction
Publisher: London; Random House, 2014Availability: Items available for loan:
[Call number: 65.016.7 SUT/S]
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Relationship marketing in the digital age
by Palmatier, Robert W. Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: London Routledge 2019Availability: Items available for loan:
[Call number: 658.818 PAL/R]
(1).
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Intelligent marketer's guide to data privacy The impact of big data on customer trust Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: Switzerland; Palgrave Macmillan: 2019Availability: Items available for loan:
[Call number: 658.818 PAL/I]
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Building a storybrand Clarify your message so customers will listen
by Miller, Donald. Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: Uttar Pradesh: HarperCollins, 2017Availability: Items available for loan:
[Call number: 659.127.6 MIL/B]
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Thank You Economy
by Vaynerchuk , Gary. Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: New York: HarperCollins e-books; 2011Availability: Items available for loan:
[Call number: 658.818 VAY/T]
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Engage: The complete guide for brands and business to build, cultivate, and measure success in the new web
by Solis, Brian | Kuther, Ashton. Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: New Delhi: Wiley India Pvt Ltd; 2010Availability: Items available for loan:
[Call number: 658.8:681.324 SOL/E]
(1).
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Dark side of CRM Customers, relationships and management
by Nguyen, Bang | Simkin, London | Canhoto, Ana Isabel. Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: Newyork: Routledge; 2016Availability: No items available Checked out (1).
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Customer engagement marketing
by Palmatier, R.W. ed | Kumar, V. ed | Harmeling, C.M. ed. Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: Switzerland; Springer, 2018Availability: Items available for loan:
[Call number: 658.818 PAL;1/C]
(2).
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Customer service solution Managing emotions, trust, and control to win your customer’s Business
by Dasu, Sriram | Chase, Richard. Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: UK McGraw hill 223Availability: Items available for loan:
[Call number: 658.818 DAS/C]
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Lean supply chain :Managing the challenge at tesco
by Evans, Barry | Mason, Robert. Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: London Kogan Page 2015Availability: Items available for loan:
[Call number: 339.176(410) EVA/L]
(1).
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Service dominant logic Premises, perspectives, possibilities
by Lusch, Robert F | Vargo, Stephen L. Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: London Cambridge university press c2014Availability: Items available for loan:
[Call number: 658.818 LUS/S]
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Service dominant logic Premises, perspectives, possibilities
by Lusch, Robert.F | Vargo, Stephen.L. Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: New York Cambridge university press ©2014Availability: Items available for loan:
[Call number: 658.818 LUS/S]
(1).
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Connected CRM Implementing a data-driven, customer-centric business strategy
by Williams, David S. Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: New Jersey John Wiley&sons c2014Availability: Items available for loan:
[Call number: 658.818 WIL/C]
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Go-givers sell more
by Burg, Bob | Mann, John David. Edition: Material type: Text Publisher: UK Penguin 2010Availability: Items available for loan:
[Call number: 658.85 BUR/G]
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Uncommon service
by Frei, Frances | Morriss, Anne. Edition: Material type: Text Publisher: Boston Harvard Business Review Press 2012Availability: Items available for loan:
[Call number: 658.818 FRE/U]
(1).
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Hidden wealth of customers
by Lee, Bill | . Edition: Material type: Text Publisher: Boston Harvard Business Review Press 2012Availability: Items available for loan:
[Call number: 658.818 LEE/H]
(1).
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Re-organize for resilience
by Gulati, Ranjay | . Edition: Material type: Text Publisher: Boston Harvard business press 2009Availability: Items available for loan:
[Call number: 658.818 GUL/R]
(1).
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Harvard Business Review on increasing customer loyalty
by Harvard Business Review | . Edition: Material type: Text Publisher: Boston Harvard Business Review Press 2011Availability: Items available for loan:
[Call number: 658.818 HBR/H]
(1).
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Focusing on your customer
by Mentor, Pocket | . Edition: Material type: Text Publisher: Boston Harvard Business Review Press 2010Availability: Items available for loan:
[Call number: 658.818 HBR/F]
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Marketing myopia
by Levitt, Theodore | . Edition: Material type: Text Publisher: Boston Harvard Business School 2008Availability: Items available for loan:
[Call number: 658.8 LEV;1/M]
(1).
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Information masters
by McKean, John | . Edition: Material type: Text Publisher: New York John Wiley & Sons, Ltd 1999Availability: Items available for loan:
[Call number: 658.818 MCK/I]
(1).
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Marketing in context
by Hackley , Chris | . Edition: Material type: Text Publisher: UK Palgrave Macmillan 2013Availability: Items available for loan:
[Call number: 658.8 HAC/M]
(1).
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Nice companies finish first
by Shankman, Peter | Kelly, Karen. Edition: Material type: Text Publisher: USA Palgrave Macmillan 2013Availability: Items available for loan:
[Call number: 658 SHA/N]
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Advanced database marketing
by Coussement, Kristof ed | Bock, Koen W. De ed. Edition: Material type: Text Publisher: England Gower Publishing Limited 2013Availability: Items available for loan:
[Call number: 658.8 COU/A]
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Creating the strategy
by Gould, Rennie | . Edition: Material type: Text Publisher: London Kogan Page 2012Availability: Items available for loan:
[Call number: 658.012.2 GOU/C]
(1).
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Intention economy
by Searls, Doc | . Edition: Material type: Text Publisher: Boston Harvard business review 2012Availability: Items available for loan:
[Call number: 658.818 SEA/I]
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Soul trader
by Ogunlaru, Rasheed | . Edition: Material type: Text Publisher: London Kogan Page 2012Availability: Items available for loan:
[Call number: 658 OGU/S]
(1).
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Contemporary selling
by Johnston, Mark W | Marshall, Greg W. Edition: 4.0Material type: Text Publisher: New York Routledge 2013Availability: Items available for loan:
[Call number: 658.84 JOH/C]
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Customer in the boardroom?
by Bijapurkar, Rama | . Edition: Material type: Text Publisher: New Delhi Sage Response 2012Availability: Items available for loan:
[Call number: 658.012.2 RAM/C]
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Strategic customer management
by Payne, Adrian | Frow, Pennie. Edition: Material type: Text Publisher: Cambridge Cambridge University Press 2013Availability: Items available for loan:
[Call number: 658.818 PAY/S]
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Customer relationship management
by Baran, Roger J | Galka, Robert J. Edition: Material type: Text Publisher: New York Routledge 2013Availability: Items available for loan:
[Call number: 658.818 BAR/C]
(1).
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True story
by Montague, Ty | . Edition: Material type: Text Publisher: Boston Harvard Business Review Press 2013Availability: Items available for loan:
[Call number: 658.8 MON/T]
(1).
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Customer care excellence
by Cook, Sarah | . Edition: Material type: Text Publisher: London Viva 2011Availability: Items available for loan:
[Call number: 658.818 COO/C]
(1).
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Customer in the boardroom?
by Bijapurkar, Rama | . Edition: Material type: Text Publisher: New Delhi Sage 2012Availability: Items available for loan:
[Call number: 658.012.2 RAM/C]
(1).
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Curve
by Lovell, Nicholas | . Edition: Material type: Text Publisher: London Portfolio/ Penguin 2013Availability: Items available for loan:
[Call number: 658.818 LOV/C]
(1).
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9 Brand shaastras
by Kapoor, Jagdeep | . Edition: Material type: Text Publisher: Response books 2011Availability: Items available for loan:
[Call number: 659.127.6 KAP/N]
(1).
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Coustomer obsession
by Azevedo, Abaete | Pomeranz, Ricardo. Edition: Material type: Text Publisher: New Delhi TMH 2009Availability: Items available for loan:
[Call number: 658.818 AZE/C]
(1).
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Think like your customer
by Stinnet,Bill | . Edition: Material type: Text Publisher: 2010.0 TMH 2010Availability: Items available for loan:
[Call number: 658.8:366.1 STI/T]
(1).
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Connecting with your customers
by Harvard Business School | . Edition: Material type: Text Publisher: Boston Harvard Business School 2006Availability: Items available for loan:
[Call number: 658.818 HBS/C]
(1).
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Relationship marketer
by Hougaard, Soren | Bjerre, Mogens. Edition: 2.0Material type: Text Publisher: Heidelberg Springer 2009Availability: Items available for loan:
[Call number: 658.818 HOU/R]
(1).
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Social media marketing
by Anderson, Eric | . Edition: Material type: Text Publisher: Heidelberg Springer 2010Availability: Items available for loan:
[Call number: 658. 84: 681.324 AND]
(1).
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Employees first: customers second
by Nayar, Vineet | . Edition: Material type: Text Publisher: Boston, Massachusetts Harvard Business Press 2010Availability: Items available for loan:
[Call number: 658.3.107 NAY/E]
(1).
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Reorganize for resilience
by Gulati, Ranjay | . Edition: Material type: Text Publisher: Boston Harvard Business Press 2009Availability: Items available for loan:
[Call number: 658.818 GUL/R]
(1).
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Achieve sales excellence
by Stevens, Howard | Kinni, Theodore. Edition: Material type: Text Publisher: Avon Platinum press 2007Availability: Items available for loan:
[Call number: 658.84 STE/A]
(1).
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Mass customization information systems in business
by Blecker, Thorsten | Friedrich, Gerhard. Edition: Material type: Text Publisher: UK IGI Global 2007Availability: Items available for loan:
[Call number: 65.012.45 BLE/M]
(1).
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Little red book of sales answers
by Gitomer, Jeffrey | . Edition: Material type: Text Publisher: New Jersey Prentice Hall 2005Availability: Items available for loan:
[Call number: 658.811 GIT/J]
(1).
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Little teal books of trust
by Gitomer, Jeffrey | . Edition: Material type: Text Publisher: New Jersey Financial times press 2008Availability: Items available for loan:
[Call number: 159.98 GIT/L]
(1).
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Jeffrey Gitomer's little black book of selling
by Gitomer, Jeffrey H | . Edition: Material type: Text Publisher: Austin Bard Press 2005Availability: Items available for loan:
[Call number: 658.811 GIT/J]
(1).
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Jeffrey Gitomer's little black book of sales answers
by Gitomer, Jeffrey H | . Edition: Material type: Text Publisher: New Jersey Prentice Hall 2005Availability: Items available for loan:
[Call number: 658.811 GIT;1/J]
(1).
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Inbound marketing
by Halligan, Brian | Shah, Dharmesh. Edition: Material type: Text Publisher: New Jersey John Willey & Sons, Inc. 2010Availability: Items available for loan:
[Call number: 658.84 HAL/I]
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Managing customers for profit
by Kumar, V | . Edition: Material type: Text Publisher: New Jersey Wharton School Pub. 2008Availability: Items available for loan:
[Call number: 658.818 KUM/M]
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Building customer-brand relationships
by Schultz, Don E. [et al.] | . Edition: Material type: Text Publisher: Armonk M.E. Sharpe 2009Availability: Items available for loan:
[Call number: 658.818 SCH/B]
(1).
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Managing markets and customers
by Elsevier | . Edition: Material type: Text Publisher: Amsterdam Elsevier 2009Availability: Items available for loan:
[Call number: 658.8 ELS/M]
(1).
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Blog rules
by Nancy Flynn | . Edition: Material type: Text Publisher: New York Amacom 2006Availability: Items available for loan:
[Call number: 658:659.4 FLY/B]
(1).
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Intimate supply chain
by Ross, David Frederick | . Edition: Material type: Text Publisher: Boca Raton CRC Press 2008Availability: Items available for loan:
[Call number: 658.5 ROS/I]
(1).
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New age of innovation
by Prahalad,C K | Krishnan, M S. Edition: Material type: Text Publisher: New Delhi Tata McGraw-Hill 2008Availability: Items available for loan:
[Call number: 658.012.2 PRA;1]
(1).
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Customer relationship management
by Shainesh G | Sheth, Jagadish N. Edition: Material type: Text Publisher: Chennai Macmillan 2006Availability: No items available Checked out (1).
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New age of innovation
by Prahalad, C.K | Krishnan, M.S. Edition: Material type: Text Publisher: New Delhi Tata McGraw Hill 2008Availability: Items available for loan:
[Call number: 658.012.2 PRA]
(1).
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Marketing rainmakers
by Fragasso, Phil | . Edition: Material type: Text Publisher: New Jersey John Wiley 2008Availability: Items available for loan:
[Call number: 658.818 FRA]
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Wowability
by Syed, Imran | . Edition: Material type: Text Publisher: USA John Wiley 2008Availability: Items available for loan:
[Call number: 659.127.6 SYE]
(1).
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Answering the ultimate question
by Brooks, Laura L | Owen, Richard. Edition: Material type: Text Publisher: San Francisco Jossey-Bass 2009Availability: Items available for loan:
[Call number: 658.818 BRO]
(1).
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Market busters
by Mcgrath, Rita Gunther | MacMillan, Ian C. Edition: Material type: Text Publisher: Boston Harvard business school 2005Availability: Items available for loan:
[Call number: 658.012.2 MCG]
(1).
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Business process mapping
by Jacka, J Mike | Keller, Paulette J. Edition: 2.0Material type: Text Publisher: New Jersey John Wiley 2009Availability: Items available for loan:
[Call number: 658.817 JAC]
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Inside the customer universe
by Anderser, Henrik | Ritter, Thomas. Edition: Material type: Text Publisher: England John Wiley & Sons 2008Availability: Items available for loan:
[Call number: 658.818 AND]
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Managing global customers
by Yip, George S | Bink, Audrey J. M. Edition: Material type: Text Publisher: Oxford Oxford University Press 2007Availability: Items available for loan:
[Call number: 658.818 YIP]
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Celebrity experience
by Cutting, Donna | . Edition: Material type: Text Publisher: New Jersey John Wiley & Sons 2008Availability: Items available for loan:
[Call number: 658.818 CUT]
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Handbook of CRM
by Payne, Adrian | . Edition: Material type: Text Publisher: Amsterdam Elsevier 2006Availability: Items available for loan:
[Call number: 658.818 PAY]
(1).
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Build your customer strategy
by Barnes, James G | . Edition: Material type: Text Publisher: New Jersy John Wiley & Sons 2006Availability: Items available for loan:
[Call number: 658.818 BAR]
(1).
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Chief customer officer
by Bliss, Jeanne | . Edition: Material type: Text Publisher: San Francisco Jossey-Bass 2006Availability: Items available for loan:
[Call number: 658.818 BLI]
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Customer relationship management
by Peelen, Ed | . Edition: Material type: Text Publisher: London Prentice Hall 2005Availability: Items available for loan:
[Call number: 658.818 PEE]
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Relationship marketing
by Gordon, Ian H | . Edition: Material type: Text Publisher: Canada John Wiley Sons 1998Availability: Items available for loan:
[Call number: 658.85 GOR]
(1).
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Chief customer officer
by Bliss, Jeanne | . Edition: Material type: Text Publisher: San Francisco Jossey-Bass 2006Availability: Items available for loan:
[Call number: 658.818 BLI]
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Customer service delivery
by Fogli, Lawrence ed | . Edition: Material type: Text Publisher: San Francisco Jossey-Bass 2006Availability: Items available for loan:
[Call number: 658.818 FOG]
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Personal selling
by Anderson, Rolph E | Dubinsky, Alan J. Edition: 2.0Material type: Text Publisher: Boston Houghton Mifflin Company 2007Availability: Items available for loan:
[Call number: 658.846 AND]
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Sales therapy
by Leboff, Grant | . Edition: Material type: Text Publisher: Chichester Capstone 2007Availability: Items available for loan:
[Call number: 658.811 LEB]
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What the customer wants you to know
by Charan, Ram | . Edition: Material type: Text Publisher: New Delhi Penguin 2007Availability: Items available for loan:
[Call number: 658.811 CHA]
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Ultimate question
by Reichheld, Fred | . Edition: Material type: Text Publisher: Boston Harvard Business School Press 2006Availability: Items available for loan:
[Call number: 658.155 REI]
(1).
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Consumer insight
by Stone, Merlin | Foss, Bryan. Edition: Material type: Text Publisher: London Kogan Page 2004Availability: Items available for loan:
[Call number: 658.818.2 STO]
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Enterprise one to one
by Peppers, Don | Rogers, Martha. Edition: Material type: Text Publisher: Currency 1999Availability: Items available for loan:
[Call number: 658.818 PEP]
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One to one future
by Peppers, Don | Rogers, Martha. Edition: Material type: Text Publisher: Currency 1996Availability: Items available for loan:
[Call number: 658.818 PEP]
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Enterprise one to one
by Peppers, Don | Rogers, Martha. Edition: Material type: Text Publisher: New York Doubleday 1997Availability: Items available for loan:
[Call number: 658.818 PEP]
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One to one manager
by Peppers,Don | Rogers,Martha. Edition: Material type: Text Publisher: New York Doubleday 2000Availability: Items available for loan:
[Call number: 658.818 PEP]
(1).
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Customer data integration
by Dych,Jill | Levy,Evan. Edition: Material type: Text Publisher: New Jersey John Wiley&Sons 2006Availability: Items available for loan:
[Call number: 658.818 DYC]
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One customer, divisible
by Lowenstein, Michael W | . Edition: Material type: Text Publisher: Australia Thompson 2005Availability: Items available for loan:
[Call number: 658.818.2 LOW]
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Outside innovation
by Seybold, Patricia B | . Edition: Material type: Text Publisher: New York Collins 2006Availability: Items available for loan:
[Call number: 658.589 SEY]
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Conquering consumerspace
by Solomon,Michael R | . Edition: Material type: Text Publisher: New York AMACOM 2003Availability: Items available for loan:
[Call number: 658.8 SOL]
(1).
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